An East coast based Intellectual Property Law firm was struggling with managing regular docketing work on a day-to-day basis, they had built a sizeable backlog. The deadlines were not being docketed correctly with few missed deadlines as well. To make matter worse, one of the docketing staff was on her way out and a new partner had joined in with a sizeable portfolio.
The law firm reached out to us for a sustainable solution to the existing docketing problem. We followed the following approach:
